MY JEWELRY IS TARNISHED, WHAT CAN I DO?
Tarnishing is a natural response of metals to sweat, skin acid, cosmetic products, moisture and more.
Gold plated jewelry:
Take it off before shower. Keep it in a plastic bag while not wearing it.
If it was tarnished, Send it back to me for re-plating.
Sterling silver:
Clean it at home easily with toothpaste (yes yes!) or check different Youtube tutorials about how to clean a silver jewelry at home.
HOW DO YOU PACK YOUR JEWELRY?
All of my jewelry are being packed in a beautiful and cool labeled package.
If it's a gift for one of your beloved ones, i'll be happy to add a small note from you.
I WANT TO EXCHANGE/RETURN MY JEWELRY, HOW DO IT DO IT?
Incase you wish a of full refund, the jewelry need to be returned within 3 days from the moment of the purchase.
Incase you with for an exchange, the jewelry need to be returned within 3 weeks from the moment of the purchase.
Items must be unworn/unused and in it's original condition.
Shipping costs are on the customer responsibility.
My address for returns:
Dana Shapira
MOMOSARA STORE
FLORENTIN 43, TEL AVIV
ISRAEL
972-544-983-132
HOW LONG DOES IT TAKES THE JEWELRY TO ARRIVE TO ME?
All of my jewelry are hand made by me.
From the moment you complete your order until the moment i ship your package, i usually take around 3-5 process days to complete your jewelry and make it perfect. Sometimes, in custom orders. it can take 7-10 process days.
Domestic shipping (Israel)- Shipping takes around 1-3 business days to arrive to you from the moment i ship your package.
Worldwide shipping- 7-29 days business days to arrive to you from the moment i ship the package. Tracking number is provided.
SIZING GUIDE
MomoSara works with US RING SIZES.
Don't know your ring size? Feel free to contact me for help and check this YouTube tutorial about how to measure your ring size at home:
https://www.youtube.com/watch?v=6l_Pyx5k5AU
CONTACT INFO
Feel free to contact me anytime for any problem, question, thought or wish!
My name is Dana and i'm available on Chat here or:
+972-544-983-132 (Whatsapp)
HI@MOMOSARA.COM
INSTAGRAM: @MOMOSARA_CRAFT
FLORENTIN 43, TEL AVIV
YOU CAN FIND MY JEWELRY ALSO AT:
- Anat Friedman Boutique - Bezalel 6, Jerusalem
- Mezach Store - Sirkin 21, 2nd floor, Haifa
- Boutique 5 - Lincoln 5, Tel Aviv
-
Please notice not all jewelry are being stocked at the boutiques.
If you wish to try a specific item at one of these boutiques,
you can contact me in advance and i'll check for you if thespecific item is avilable there.