Privacy policy

Privacy Policy – MOMOSARA

1. General

This document constitutes the privacy policy of Dana Shapira – MOMOSARA ("MOMOSARA") and applies to the use of the website www.momosara.com ("the Website").
The purpose of this policy is to explain how personal information and other data about Website users and MOMOSARA customers is collected and used when using the Website and the services provided through it.
This policy is an integral part of the Website’s Terms of Use. Using the Website indicates that you have read, understood, and agreed to this policy in full.
MOMOSARA reserves the right to update this policy from time to time in accordance with business, technological, or legal changes. Any material change will be published on the Website.
The masculine form is used for convenience only, and this policy applies equally to men and women.

2. Collection and Use of Information

MOMOSARA collects and stores information provided voluntarily by users, as well as information automatically collected during the use of the Website. Information is retained as long as necessary for business operations and to provide services, or as required by law.

Active Information – Such as full name, address, phone number, email, payment details, and shipping address, provided when purchasing on the Website, subscribing to the newsletter, or contacting customer service. There is no legal obligation to provide personal information; however, without it, purchases or certain services may not be available.
Passive Information – Technical data collected automatically, such as IP address, browser type, device type, access times, and activity on the Website. This information is used for statistical purposes, security, and improving user experience.

MOMOSARA may use collected information for the following purposes:

Completing orders, payments, and deliveries.
Providing customer service and support.
Improving and developing the Website and services.
Sending updates, offers, and promotional messages – subject to user consent and in accordance with the law.
Preventing fraud and misuse.

3. Sending Updates and Promotional Information

Newsletter Subscription: By subscribing to the newsletter or checking the relevant consent box, users give explicit consent to receive promotional materials and updates from MOMOSARA by email, SMS, or any other communication method permitted by law.
When making a purchase on the Website, MOMOSARA may send operational messages and promotional information related to purchased products, subject to the user’s right to request removal from the mailing list.
Users may revoke consent to receive mailings at any time by clicking the unsubscribe link included in messages or by contacting MOMOSARA at hi@momosara.com.

4. Cookies and Tracking Technologies

The Website uses cookies and similar tools (such as Google Analytics) for proper operation, security, usage measurement and analysis, customizing user experience, and marketing content.

Types of cookies:

Essential Cookies – Required for the basic functioning of the Website (e.g., navigation, secure areas). Without them, Website services cannot be provided.
Functional Cookies – Remember user choices (e.g., username, language) and provide enhanced, personalized features.
Statistical Cookies – Collect anonymous information on how users interact with the Website, helping improve services.
Marketing Cookies – Track users across websites to display more relevant advertisements.

Users may block or delete cookies via browser settings, but this may impair the Website experience or restrict access to certain parts.

5. Sharing Information with Third Parties

MOMOSARA does not sell personal information to third parties. Information may be shared with external service providers assisting in Website operation, payments, deliveries, customer service, or marketing – only as necessary to provide services.
Information may also be disclosed if legally required, by court order, or to protect the rights of MOMOSARA, its employees, and customers.

6. Data Storage and Servers

The Website operates on the Shopify platform. Servers hosting the data may be located outside Israel. All data processing is carried out in accordance with Israeli law and this privacy policy.

7. User Rights

Under the Privacy Protection Law, each user has the right to review their information stored by MOMOSARA and to request correction or deletion of that information. Requests may be sent to hi@momosara.com or through the "Contact Us" form on the Website.

8. Information Security

MOMOSARA employs reasonable and accepted measures to protect personal information but cannot guarantee absolute protection against unauthorized access or illegal use. Responsibility for providing accurate and secure details lies with the user.

9. Third-Party Websites

The Website may contain links to external websites. This privacy policy does not apply to those sites, and their use is subject only to their published privacy policies.

10. Governing Law and Jurisdiction

This policy is governed exclusively by the laws of the State of Israel. The exclusive jurisdiction for any dispute related to this policy shall be the competent court in Tel Aviv–Jaffa.

11. Contact

For any question or request regarding this privacy policy, please contact MOMOSARA at hi@momosara.com or through the "Contact Us" page on the Website.